Privacy policy
This policy covers the Skinovatio Arlington Heights website, run by Skinovatio Medical Spa at 3375 N Arlington Heights Rd, Suite C, Arlington Heights, IL 60004. It’s written in plain English on purpose. If anything here is unclear, call 847-637-5882 and ask.
What we collect
When you send the contact form: your name, phone, email, the treatment you’re interested in, the days that work for you, and anything you write in the notes.
When you book online: booking runs through Pagoda, a separate scheduling company. Pagoda collects your name, contact details, appointment, and the deposit payment. Pagoda’s own privacy policy applies to what happens inside its system, and we see the booking details it passes back to us.
When you call: the number you called from and, if you leave one, a voicemail.
When you browse: standard analytics data such as the pages you viewed, the device and browser you used, and roughly where you connected from.
Why we collect it
To schedule you, reply to you, remind you of an appointment you booked, and see which pages people find useful. That’s the list. We don’t require marketing consent to contact us, and sending the form doesn’t sign you up for anything.
Who sees it
The clinic team. Pagoda, as our booking processor. Affirm, Afterpay, or Klarna, only if you choose to apply for financing, and under their own terms. Analytics vendors, in aggregate. Our text-reminder provider, if you opt in to text reminders.
We don’t sell your information. We don’t hand your personal details to advertisers. We don’t share it with the other Skinovatio offices unless you ask us to.
Texts and email
Reminders and follow-ups by text or email are opt-in. Reply STOP to any text to end them, or tell us by phone or email and we’ll turn them off. Message and data rates may apply.
Health information
What you share on the website form is contact information, not a medical record. Treatment records, consent forms, and photos taken in the clinic are kept separately, under clinical privacy rules, and are never published without your written permission.
Cookies and analytics
The site uses cookies for analytics and for remembering basic preferences. Block cookies in your browser and the site still works.
Your choices
Ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Use the contact form or call. We’ll confirm receipt promptly and act on it, unless a law requires us to keep a record, for example appointment or payment records.
Children
This site is intended for adults. We don’t knowingly collect information from anyone under 18 through the website. If you think a minor has sent us a form, tell us and we’ll delete it.
Changes
When this policy changes, the effective date at the top changes with it. If the change affects what we do with information you’ve already given us, we’ll say so on this page.
Questions
Call 847-637-5882 or use the contact form and write “privacy” in the notes so it reaches the right person.